Buzzeasy – the Intelligent Customer Engagement Platform – revolutionizes how your customers can engage with your organization. Using the latest cloud and bot technology, Buzzeasy moves customers effortlessly from any digital channel to live voice – simply at the touch of a button. Automating customer engagement in the fastest and most cost-effective way, Buzzeasy ensures that your customers need never wait in a queue again.

 

 

Things I can do

Delivers dependable in-queue callback and virtual hold capabilities, so your customers need never wait on hold again.

Lets customers request a callback from any digital channel, and transitions them to live agent with full customer context.

Powers compelling outbound SMS campaigns with interactive callback, to take customer engagement to the next level.

Captures customer feedback via SMS and IVR, initiating a callback when needed to convert a disgruntled customer into a devoted fan.

A quick demo

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Cloud Delivery

By leveraging the security and availability of Microsoft Azure, you and your customers can benefit from Buzzeasy’s Intelligent Customer Engagement Platform - today.

Speed of Deployment

Integrated

Flexibility

No servers, no software

No software updates

No capital spend